GENERAL TERMS & CONDITIONS

 

CONDUCT

Whilst we recognise that pride was born out of protest and encourage political participation, guests will be withdrawn or removed should any group or individual denigrate the work of wigan pride or other charities, community groups and businesses.

Wigan Pride is a family friendly event, suitable for all ages. No nudity will be permitted, nor flashing or exposure of areas of the body that are normally covered when out and about in public.
 
The event field is a no smoking area.  Please leave the event field if you need to smoke.
 
The event is not licensed so no alcohol will be sold onsite.  We strongly advise against bringing large quantities of alcohol onto the site.  Anyone whose behaviour could be considered a nuisance to others or potentially offensive will be removed from the event.
 
Drugs are prohibited and anyone found with, or under the influence of, illegal, controlled substances will be immediately removed from the event and reported to the police at the event.
 
We reserve the right to check any bags brought on to the site should we feel these terms and conditions are being breached.

Children under 16 must be accompanied by an adult. Lost children should be reported to a steward or the police as a matter of urgency.
 
Management reserve the right to eject or refuse entry to any persons acting in a manner deemed inappropriate by management and may be asked to leave.

 

PHOTOGRAPHY & PUBLICITY

Wigan Pride is a high-profile public event that is covered by local media. As well as pride’s own photographers whose images are used for press and pr, attendees may be photographed or appear in televised coverage produced by other media

PARKING

Unfortunately, there is no provision for parking. However, all Wigan Council owned car parks will have free parking on the day. On street parking is not included.​

 

Carparks in Wigan Town Centre:

 

WEATHER

The British weather is unpredictable – we recommend making a plan for both good weather and bad weather so that you can more easily assess what to wear and use on the day of the event. 

 

SOCIAL MEDIA

We encourage anyone and everyone to share their experiences during the pride festivities across all social media platforms, we ask that you use the #wiganpride21 and @wiganpridelgbt so we can see what the amazing things you are doing to support wigan pride and of course get wigan pride trending!


LITTER & RECYCLING

Wigan pride is discouraging single-use plastic on all of its managed sites. 

Please do not litter during the event. There are many rubbish bins at the event.​

TEEMILL STORE REFUND POLICY

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

 

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

FIRST AID

First Aid will be provided throughout the day across the whole event. 

STALL TERMS & CONDITIONS

All stall holder will agree the terms and conditions as part of your application

 

Below are the operational procedures for concessionaires, all traders need to be aware of how Wigan Pride operates i.e. flow of paperwork, documentation required, payments etc.

Wigan Pride reserves the right to remove any trader from the festival site who does not comply with the obligations outlined within this document.

Before we provide you with a contract we would like to know that you fully understand what to expect.

REGISTRATION

Before you are granted access to Wigan Pride you are required to submit an Application Form along with the requested documentation.


The application will NOT be accepted as a part application, ALL the supporting documentation are required to be submitted at the same time.


Once the Business Team receives your completed application, your details will be entered onto the Wigan Pride Database.

APPLICATION FORMS

All applications will be processed based on the information you have supplied on the form; any areas on the form left blank WILL delay your application and may result in your application being rejected.

All applications can be accepted or declined and you will receive notification of the assessment.

Any changes/amendments should be requested in writing to Wigan Pride, any relevant and acceptable changes can be made. Any amendments/changes are still required to be completed by the deadline date, which is 1st August 2021.

Please note, when applying for a stall this is for a pitch only, Wigan Pride does not provide any infrastructure.

PAYMENT

Payments must be made in full by 8th August 2021 or once the invoice has been issued, we are unable to take deposits or payment plans.

All invoice payments must be made within the terms on the invoice, which is 28 days. Failure to make payment within the 28 days will result in your application being withdrawn and the pitch will be offered to another trader.

REFUND POLICY

All payments made to Wigan Pride via PayPal/invoice or via the website are considered a donation.

 

NO REFUNDS will be issued if you are unable to attend the event.


NO REFUNDS will be given to traders or sponsors as a result of adverse weather conditions, nor as a result of changes in performance programs, open timings or re-siting of acts to different stages/areas within the festival/event. In the unlikelihood of the event being cancelled no refund will be given.

COVID-19

In the unfortunate event that if Wigan Pride 2021 is cancelled we will honour all payments and agreements to Wigan Pride 2022. 

We will share any updates we have in due time to keep everyone informed.

EQUIPMENT

Traders need to ensure their stall infrastructure is sturdy enough to withstand adverse weather conditions and is secure.

Gardens gazebos are not suitable.

You will need a minimum of 20kilo of weight on each leg of your gazebo. Please note, health and safety inspections are in operation, please ensure you have sufficient weights or guy ropes.

VEHICLE MOVEMENTS / CURFEWS

Please use HAZARD LIGHTS when moving around site. 


All vehicles MUST abide by the site rules. Vehicle movement must not exceed 5mph.

Due to volume of public on site, there are strict vehicle curfews in place on site:

  • No Motorcycles or quad bikes permitted on site.

  • All non essential vehicles must leave the site for 11:15am. 

  • No vehicle will be allowed to enter the site after 11:00am. (with exception to emergency service vehicles)

  • Any vehicle acting as a stall within the site will not be allowed to move after 11am.

  • Vehicles may only enter and leave site after 6:30pm. (with exception to emergency service vehicles)


All vehicle curfew times will be in the Event Specifications. Any vehicles found moving while the curfew is in place will be removed from site.


All vehicles are brought to site at the owners risk and must be suitably insured.

INSURANCES

All traders must adhere to current trading legislation. Each trader is responsible for providing their own Public Liability Insurance.  

Traders are obliged to have public liability insurance to cover any hazard or loss that may occur at the festival.


All employees must be covered by employer’s compulsory liability insurance.


Traders must also be covered by product liability insurance.


By accepting these terms and conditions, you acknowledge that Wigan Pride and/or their employees are not responsible or liable for:

  • Any financial losses incurred by you;

  • Any loss of or damage to your equipment, goods or personal belongings;

  • Any injury to employees or staff working for or connected to you and your business

We recommend that you insure your property against any form of damage. 

RISK ASSESSMENTS/HAZARD ANALYSIS

All traders are required by law to have Risk Assessments & Hazard Analysis in place. Risk Assessments & Hazard Analysis maybe requested by the Health & Safety Manager. 

SUB-CONTRACTING TO THIRD PARTIES

No traders are permitted to sub-contract any pitches to third parties or other contractors. The trader who applies to the event and has been accepted will be the only trader permitted on site and allowed to trade. Any other traders other than the company accepted will be refused access to site, prevented from trading and no refunds on concession given.

PRODUCTS/PRICES

The following items are prohibited and cannot be sold at any time:

  • Illegal Drugs

  • Legal highs of any kind or substances governed by the new Psychoactive Substances Bill

  • Cigarettes or Alcohol.

  • Shisha, Paan and any other tobacco product

  • E-cigarettes or any other vape product

  • Items relating to official festival merchandise, or acts appearing therein, unless by special arrangement

  • Hand held candles/ wax flares, or any kind of ‘Sky/chinese Lanterns’.

  • Offensive weapons

  • No megaphones or air horns.

  • Racist / offensive material.

  • Any unauthorised CD’s, DVD’s.

  • No super soakers or water pistols

  • No drones

  • Unofficial tabards and reflective jackets

  • Portable laser equipment and pens

  • No disposable BBQs, camp cookers, fuel stoves or firelighters

Traders must not sell any item purporting to be official or unofficial festival merchandise of any description, or in any regard to any of the artists appearing at the event.


The organiser reserves the right to require the Trader to remove any merchandise that is deemed offensive or in conflict with the event sponsors, such as: unauthorised Pride logos on any goods such as T-shirts, baseball caps and craft goods and any bootleg goods. Including goods being offered that have a connection with any band/act appearing at the event.

EVENT INFO /TRADERS PACK

Once your application has been confirmed with Wigan Pride and all monies have been received and cleared, Wigan Pride will provide you with all necessary information relating to the event. A Trader’s pack will be issued which explains all information for the day.

Please ensure you read this information as it does differ from event to event. It is your responsibility to read through the Trader’s Pack and comply with the event site rules and regulations. Anyone found disregarding the event site rules and regulations will be held accountable, resulting in possible closure and site eviction.

EVENT PACK

You will be sent an Event Pack, which will includes:

  • A map with the market location marked on it

  • Your arrival time and date

  • A copy of the site rules

  • Contact details for the Business Team

 

SITING

All arrival times/dates must be adhered to; anyone not arriving within specified times/dates etc. may be refused access to site and no refunds given.


Wigan Pride will not be responsible for contractor delays due to traffic congestion, vehicle breakdowns etc.


Once Siting commences each trader will be put in position by the Health and Safety Manager (not all traders will be sited immediately upon arrival to site) Siting could be delayed due to unforeseen site circumstances i.e. bad weather etc.

 

Any pitch locations agreed by Wigan Pride prior to an event could change due to issues experienced on the day etc., should this be the case Wigan Pride will endeavour to accommodate each trader accordingly.

RUBBISH

Traders are responsible for keeping 5m areas both in front and behind their allocated trading space tidy and free of rubbish at all times.


All Rubbish must be put into appropriate bins provided; traders must leave their site as they found it. Traders leaving any rubbish, furniture, equipment or structures will be charged for the cost of clearing their site and disposing of rubbish and may not be invited back to trade at future events.

 

POWER

Please note that no power can be supplied and no form of generator must be used onsite unless permission has been given in writing by Wigan Pride. The event takes place in daylight, so you may not need power.

SECURITY & POLICE

Traders must co-operate with site Security at all times. Police have the right to search any person or vehicle entering the site

Wigan Pride reserves the right to exclude or remove from the event site any person. Pride takes no responsibility for items left on site, any specific requirements should be made in writing by the 30th June although this cannot be guaranteed

CATERERS

All traders need to supply recyclable materials to the public e.g. paper plates, wooden cutlery, etc.


Food traders are required to have a 5kg dry powder fire extinguisher and fire blanket at their stand.


Food Traders must supply a completed fire risk assessment.


Wigan Pride reserve the right to remove from traders any materials supplied to the public that are likely to cause damage and traders will not be compensated for any resulting loss.


Food hygiene regulations must be adhered to at all times.


Do not dispose of any waste water or cooking oil on to the grass or down drains, this must be taken off site and disposed of accordingly.


All food traders are allowed one vehicle only (in addition to any serving unit) to remain static on site behind their stand.


No trader is allowed sell alcohol. Any trader found selling alcohol will be closed down and may not be invited back to future events.

FOOD HYGIENE

Food traders must comply with The General Food Regulations 2004, The Food Safety and Hygiene (England) Regulations 2013, and Regulations (EC) 178/2002 and 852/2004.


Food traders must bring to site and use purpose built hand washing facilities with hot and cold running water.

PLEASE NOTE we will NOT accept water from a tea urn poured into a bowl as “hand washing facilities”. Those who come onto site without appropriate hand washing facilities will be closed down and their fee will not be refunded.


Food traders are required to provide details of the local authority where they are registered and their current Food Hygiene Rating Scheme score. Confirmation of the trading name of the business, as it appears on the Food Hygiene Rating Scheme site, maybe requested via email. No food trade pitch will be fully confirmed without confirmation email.

UNDESIRABLE ACTIVITIES

If it appears to Wigan Pride that the Trader or their staff may be engaged in activities deemed to be contrary to the best interests of the event or which appear to be in breach of the law, Wigan Pride reserves the right, without any liability to the Trader, to require you to vacate the space and refuse the Trader the right to further participate at the event.

Any trader or their staff found not complying with the terms of the site license or any of the terms stated in the contract will be closed down and/or removed from site and they shall not be entitled to any refund.

OFFICIAL ORGANISATIONS

Traders are required to co-operate fully with Site Management, Security, Emergency Services, Police and all official organisations on site such as Environmental Health, Fire Officers, HM Revenue & Customs Staff, Environment Agency, Immigration and Trading Standards Service etc.

HEALTH & SAFETY

All employers, whatever the size of the business, must:

 

  • Make the workspace safe

  • Prevent risks to health

  • Make sure that all materials are handled, stored and used safely

  • Check that the right work equipment is provided and is properly used and regularly maintained

  • Prevent or control exposure to substances that may damage the health of staff

  • To avoid potentially dangerous work involving manual handling and if it can’t be avoided, take precautions

  • Reduce the risk of injury

  • Provide health supervision as needed

  • Provide a minimum of 20kg weight on each gazebo leg 

TRADING

Wigan Pride cannot be held responsible for the level of trading during the event.

 

RESPONSIBILITY OF TRADERS

Wigan Pride will not be responsible in any way for any article, machinery or object of any kind traded at the event.


The trader shall assume full responsibility including liability for all claims arising out of your pitch, handling or behaviour and the conduct of the stand generally.


The trader shall indemnify Wigan Pride against all claims, damages or expenses whatsoever in any way arising out of the presence of the trader or their exhibits on the event site. Acceptance of the foregoing provisions shall be a condition of entry.


Traders are advised to insure against fire not only as regards to their own property but also against any third party claims.


Traders are responsible for the actions and behaviour of their staff. Should the organisers deem any trader’s staff’s behaviour as inappropriate, illegal, foul, criminally damaging property or being offensive, that person will be removed from site and your business may be prohibited from trading at Wigan Pride events in the future


Care should be taken not to cause any damage or changes to the site or to any of the fittings, equipment or any other property belonging to the site, to Wigan Pride or any of our contractors. You will be required to pay for any damage you cause, including accidental damage. This cost may include transportation and labour costs incurred.

DISCLAIMER OF LIABILITY

Under the requirements of the Reporting of Accident, Diseases and Dangerous Occurrences Regulation 1995 (RIDDOR) all accidents that are classified as major under these regulations must be reported to the organisers and also to the appropriate statutory authority. 


The trader will indemnify Wigan Pride for all claims arising out of the event and the traders show staff and invitees conduct at the Trade Stand generally and against all claims, demands, damages, proceedings, costs or expenses whatsoever in any way relating to or arising out of use of the Trade Stand by the trader.


All traders are bound by all UK laws.

ALLOCATION OF SITES

The allocation of pitches and/or the positioning of stand space will be entirely at the discretion of the organisers, although every endeavour will be made to meet any reasonable request made by a trader regarding the position of their stand/space.

 

Under no circumstance will traders be allowed to occupy a larger space than that allocated to them.


Wigan Pride will not be held responsible for damage caused to stands by a third party during the event period and will not undertake to make good such damage.